I am a young person...

Or am concerned about a young person.

If you've run away, been forced to leave home, are thinking about it or are worried about someone, Runaway Helpline is here for you. We'll listen and offer support. Not judge or tell you what to do. It's your call. 

Want to talk?

We are free, confidential and available 24/7.

Call or text 116 000

Email 116000@missingpeople.org.uk.   

You can text us even if you have no credit left on your mobile phone.

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Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Find out what 'confidential' means.

Runaway Helpline. It's your call.

Whatever you tell us at Runaway Helpline we’ll listen and offer support. Not judge or tell you what to do. It’s your call.

Runaway Helpline is here if you are thinking about running away, if you have already run away, or if you have been away and come back. 

Click here to visit the Runaway Helpline website.

You can also contact us if you are worried that someone else is going to run away or if they are being treated badly or abused.

Runaway Helpline has been supporting young people for many years and is run by the UK charity Missing People. Our staff and volunteers are trained professionals who want to help you through anything you are finding tough. 

You can call or text us, for free, 24 hours a day. You can also email us on This email address is being protected from spambots. You need JavaScript enabled to view it.. It’s all confidential. The number to call is 116 000.

There is a lot of information on the Runaway Helpline website which we hope you will find useful. If you are still confused, still think you want to run away or are already away from home, you can call us for free on 116 000.

You might be feeling that nobody is listening to you or taking you seriously. Maybe you are feeling scared or sad and you don’t know what to do. We can help by listening and talking things through with you. We can go through your options and help you decide what to do next.

We can help you in practical ways too. You may decide to send a message home or to your family, social worker or support worker and we can help you to do this. Alternatively, you may decide that you want to talk directly to the Police, Social Services or to a family member or carer. We can help by setting up a Three Way Call, so you can talk to them while we stay on the line, but your call can’t be traced.  Making contact in these ways means you stay in control.


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